Shipping & Returns

Shipping

If you've opted to have your order shipped to you we aim to have these orders despatched within 24 hours &  you should receive your delivery between 2-3 working days.

However please Allow 7 Working days for your order to arrive. Due to the current COVID-19 Pandemic you may experience delays longer than expected but we are trying our very best as a small independent to ensure orders are dispatched & delivered on time. We thank you for your patience.
 
Postage Costs 
Orders Under £75- £4.99
Orders Over £75- FREE
Collect in Store Orders- FREE
Local Delivery On Orders Over £25- FREE* (Qualifying Postcodes Only)
 
 We Currently only Ship within the UK
This excludes 
- Northen Ireland
- Scottish Highlands
- English Islands (Isle of Man, Guernsey, Isle Of Wight, Jersey etc).
 
If however you do live in one of these areas and wish to order, Please email us and we can arrange a Shipping quote for you. 
by Contacting us at boxofdelightsflitwick@hotmail.co.uk
 

*FREE! Contactless Local Delivery

Applies to orders over £25

Applied automatically at Check out

-Please Enter Postcode With space (eg,MK45 1AJ)
-We aim to have your order delivered the Same/next Day but please allow up to 2 working days for your order to be fulfilled.

Offer Applies to Postcodes in-Flitwick,Ampthill,Maulden,Steppingley,Greenfield,Pulloxhill,Flitton,Clophill,Harlington,Westoning,Toddington & Millbrook

Full List Of qualifying Postcodes can be found here

Need More Assistance?
Email- boxofdelightsflitwick@hotmail.co.uk
Phone- 01525 713779

Same day delivery Can be arranged by
 
-Calling us before making an order on 01525 713779
-Emailing boxofdelightsflitwick@hotmail.co.uk 
 
*Additional postage costs apply.

Collect in Store Orders

If you ordered a Collect in Store Order We will send you an email to let you know when your order is ready for pick up

-We aim to have these ready on the same day- but please allow 1 working day for these to be completed.
 
Due to the Covid-19 pandemic we are running on reduced opening hours.
-Collection hours during this time are - Monday to Friday - 11am - 2pm
 
Collect In Store orders must be collected from
-Box Of Delights, 2/3 Cowlgrove Parade, Steppingley Road, Flitwick, MK45 1AJ
 
On Collection
-Please Bring order confirmation or order number with you.
 
 Returns Policy  
In the unlikely event your parcel arrives damaged or the contents are faulty, or you wish to return it, you must contact us within 7 working days of receiving the parcel by email to boxofdelightsflitwick@hotmail.co.uk
 
-All items need to be returned within 14 days, unused with the original packaging. This does not affect your statutory rights.
-Once you have contacted us, please ensure you include the return slip, we would recommend obtaining a Certificate of Posting. 
-With the exception of faulty items or goods damaged in transit, Box Of Delights are not responsible for return postage or associated costs.

Our returns address is; 

Box Of Delights

2/3 Cowlgrove Parade  

Steppingley Road

Flitwick

Bedfordshire

MK45 1AJ

 

01525 713779 

CANCELLING YOUR ORDER

You may cancel your order at any time before it has been shipped, by emailing; boxofdelightsflitwick@hotmail.co.uk